The USPS offers several Confirmation Services to assure postal customers of the delivery of their parcels. To track parcels, the USPS must be able to uniquely identify each one with a label. When tracking a parcel using electronic confirmation services, an eConfirmation label is used.
Quadient provides you with special eConfirmation labels once you sign up for the eConfirmation contract. The three types of eConfirmation labels correspond to the three types of eConfirmation Services supported by the USPS: eDelivery Confirmation labels, eSignature Confirmation labels, and eCertified Mail labels.
How to Process Electronic Return Receipts
Attention:
- Not all mail classes may offer eCertified.
- Be sure to use the correct label for the service you want.
- Place the item on the weighing platform.
- Press the Rate button (the envelope icon with three squiggly lines).
- Select the First Service, such as 1st Class Letter or 1st Class Large Envelope, etc…
- Select Extra Services.
- Select E-Services.
- Select eCertified.
- Enter the destination ZIP Code.
- Enter an e-Confirmation Sender ID (optional).
- Select Return Receipt, then choose eReturn Receipt (optional).
- Press the Check Mark or [Finish] button to save and return to the Home screen.
- Press the Label button and enter the number of labels
- Verify that sufficient labels are loaded in the label dispenser.
- In the e-Confirmation screen, verify or scan the PIC (tracking) number.
- The machine will automatically suggest the next PIC number for the next eCertified label.
- If the displayed PIC number does not match your label, use the [C] key to clear digits (right to left), then enter the correct PIC number.
- Press the Check Mark again to print the label(s).
NOTE: Use the labels in order to avoid typing the full PIC number each time. If you have a scanner, scan the PIC number – this is fast, easy, and reliable.