Legacy Mailing Systems

Quadient IS-6000

Designed with the operator in mind, this mailing system delivers simple ergonomic operations, investment protection, cost savings, reliable production and maximum uptime. Ideal for high mail volume, the IS-6000 automatically seals, weighs, measures, meters, and stacks large mail runs in minutes. With batch processing speeds of up to 300 letters per minute, the IS-6000 is the workhorse of mailing systems.

Click below to download PDF.

Funds (postage) can be added into your mailing machine using a LAN connection or an analog phone line. The funds are stored in the machine’s PSD or Postal Security Device. The PSD (meter) performs all necessary operations to comply with postal standards. Regular connections to the Funds Server are necessary.

You can add funds (postage) to the mailing system using the Funds Button. Funds are downloaded from the Funds Server into the mailing machine’s PSD (meter). Once the funds download is complete, the mailing machine can then use the funds to process mail.

The Funds Button is used to access the Funds Menu.

 
 

Prerequisites

 

• The mailing machine has to be plugged into the modem/phone to perform this process
• The loaded funds are added to the Funds Available (Descending Register).
• The mailing machine may prompt for a PIN code depending on user settings. Enter the PIN code using the numeric keypad and press “OK”.
• Funds must be available in your Customer Account on the server for download.

Procedure

 
      1.  

        1. Press the “Funds” button.

           

        2. Select the option “Add Funds”.

           
        3. If the system asks for a PIN code, enter the PIN code using the keyboard and press “OK”.
           
        4. Enter the amount of funds to load using the keypad. Press OK to start the connection to the funds loading process.
          • By default the previous funds loaded amount is shown.
          • Touch the field to make it active then enter the amount using the keypad.
          • Press C to clear a digit.
          • Press C twice to clear all digits.
           
          1.  
             
             

        5. If the funding process is successful, the system displays a successful message. Press “OK”.
          • If funding fails, the system displays a failure message and the value that you may actually add, depending on your postal account balance.
          • The loaded funds are added to the Funds Available (Descending Register).
          • Use the Funds Used / Funds Available screen to check the new funds values.

           
          1.  
             
             
        6. The Funds Available reflects the additional funds.
           
          1.  

Ink cartridges and similar printing consumables must be replaced regularly to ensure good print quality.

    1. Open the ink tank drawer by pulling it towards you.

       
      1.  
         
         

    2. Press the blue release lever to disengage the ink tank.

       
      1.  
         
         

    3. Pull out the old ink tank.

       
      1.  
         
         

    4. Insert the new ink tank, then push it until you hear the click.

       
      1.  
         
         

    5. Close the drawer.

       

      1. The print head alignment process starts automatically.

  1. The ink cartridge uses ink jet technology. It requires the print head nozzles to be cleaned regularly to provide a good printing quality. The system performs cleaning automatically or on your request. 

     
     

  2.  

    Print Heads should be cleaned if the indicia printing on envelopes or labels appear unclear or dirty.

    To perform this function, you need to be logged in as a supervisor.

     

  3.  
     
     

  4. Procedure

     
    1. Press [MENU].
       
    2. Select Supervisor.
       
    3. Enter PIN Code. 09430
      Press [OK].
       
    4. Select “Maintenance”.
       
    5. Select Ink Management.
       

    6. Select Print Quality Management.

       

    7. Select Print Head Cleaning.

      The cleaning process will begin.

       
    8. You have the Choice of:
      • Running Print Quality Test print,
      • Pressing OK to return to the ink management menu, or
      • Pressing the Sleep/Wake Button to exit supervisor mode.

A postal inspection (audit) connects the meter to the funds server and uploads the PSD (meter) register information. After a 90-day period of inactivity (no connection to the Funds Server), the postage functions are automatically deactivated to protect your funds. To reactivate postage functions a postal inspection must be performed.

This “Timeout” feature is required by the USPS to protect and monitor funds on the mailing machine.

You can also use the postal inspection to set the mailing system time after Daylight Savings Time transitions, as the postal inspection connection to the Funds Server also sets the mailing system time and date.

 
 

  1. Procedure

    Before you begin: Either a LAN cable or modem and phone line must be plugged in to your mailing system for the lockout to be successfully cleared.

     
    1. Press the Funds button.
       
      1.  
         
         
    2. Select Postal Inspection.
       

      1. If the system asks for a PIN code, enter the PIN code using the keypad and press OK.

    3. Press OK after the process is completed.
      • If the postal inspection (audit) is successful, the system displays a successful message.
      • If the postal inspection (audit) fails, the system displays a failure message explaining the cause of the error. Try to correct the cause and then retry the postal inspection.
The Online Services simplify the use and the update of your Mailing System. Online Services features and capabilities include:
• Online reporting: the usage of your machine is available from your personal, secure web account, simplifying tracking and reporting of your postage expenses.
• eConfirmation Services: save money with USPS discounts on Delivery and Signature Confirmation services, and simplify the process of sending Certified Mail. Monitor delivery of all of your tracked mail from your web account.
• Rate Updates: maintain current postal rates with automatic, electronic, convenient downloads into your Mailing System.
• Ink alerts: never run out of ink again! The online server monitors your mailing machine ink supply and e-mails an alert notification when it is time to re-order.
• Remote diagnostics and technical support: experienced technical professionals analyze your mailing machine’s error logs, diagnose your mailing machine before an on-site service visit and your system software can be updated remotely, reducing service delays.
• Ad-die download: order a new ad-die and get it downloaded via Online Services server directly to your Mailing System.
 

  1. • Your Mailing System connects to Online Services server via the same telephone or network connection you use to add postage to your meter.
    • All connections are secure, and data is maintained under strict privacy policies.

  2. Automatic Calls

     
    To fully benefit from the convenience and power of Online Services, your Mailing System should permanently be connected to a live analog telephone line or network connection so that it can link to the Online Server automatically whenever required.
    • For the usage of some services, some automatic calls are scheduled to upload corresponding data.
    • For the Reports service, the Mailing System automatically connects at the end of each month to upload accounting and postal category statistics.
    • For the eConfirmation service, your Mailing System automatically connects at night if you have processed transactions with an eConfirmation service that day.
    • For the Ink Management service, the Mailing System automatically connects when it’s time to re-order ink supplies.
     

  3. Manual Calls

     
    Manual calls allow you to connect to the Online Server in order to retrieve new information (update postal rates, ad-dies/slogan or messages) or to enable features and options (weigh platform capacity, number of accounts, differential weighing, etc.).

    You can trigger a call to the Online Services server from the user menu as well as from the supervisor menu.
     

  4. Procedure

     
     
     

  5. Procedure

     
    1. Press the “MENU” button.
       
    2. Select “Online Services”.
       
    3. Select “Generic Call”.
       
    4. When call is complete, press OK to exit the screen.
       
    5. Press the “Return to homescreen” Button to exit to the homescreen.

Your Mailing System can handle envelope flap sizes as illustrated below (note: the illustration is not to scale).

 
  •  

    Envelope dimensions and weights

    • Max. length: 13″ (10” on system with dynamic scale)

    • Max. width: 15″ (13” on system with dynamic scale)

    • Min. length: 3.5”

    • Min. width: 5”

    • Flap max. height: 3″

      • Min. thickness: 0.008″ (with minimum thickness, grammage mini 200g/m²)

      • Max. thickness: < 0.79″

      • Min. weight (with Dynamic Weighing Module): 0.005 lbs

      • Max. weight (with Dynamic Weighing Module): 2.2 lbs

     
  • Stack of envelopes

    • Mixed size Feeder: max 7 3/4″ high

    • Min. weight: 0.1 oz

    • Max. weight: 2 lb.10.23 oz

Click below to download PDF. Use LEGACY machine information

a

Quadient IS-5000

Designed with the operator in mind, this mailing system delivers simple ergonomic operations, investment protection, cost savings, reliable production and maximum uptime. Ideal for high mail volume, the IS-5000 automatically seals, weighs, measures, meters, and stacks large mail runs in minutes. With batch processing speeds of up to 300 letters per minute, the IS-5000 is the workhorse of mailing systems.

Click below to download PDF.

In order to print postage, funds need to be purchased and loaded onto the mailing machine using the funds server.
• Only the pre-paid amount can be loaded onto the mailing machine.
• If it is credit account, a bill for all funds loaded on the mailing machine will be sent.

 As supervisor, you can set the mailing system to ask for a PIN code for adding funds. 

  1. Prerequisites

     

    • The mailing machine has to be plugged into the modem/phone to perform this process
    • The loaded funds are added to the Funds Available (Descending Register).
    • The mailing machine may prompt for a PIN code depending on user settings. Enter the PIN code using the numeric keypad and press “OK”.
    • Funds must be available in your Customer Account on the server for download.

     

  2. Buttons Used

     
    C Button
    Funds Button
    Home Button
    OK Button
     
  3.  

    1. Press the “Funds” button.

       

    2. Select the option “Add Funds”.

       

    3. Press the “C” button to clear any zeroes.

       

    4. Enter postage amount using numeric keypad.

       

    5. Press the “OK” button.

      The screen will display the various steps of the PSD Resetting process.
      – Do Not Interrupt The Process
      – When process is complete “Transaction Successful” will be displayed.

       

    6. Press the “OK” button.

       

    7. Press the “Home” button.

      When process is complete the new account balance will be displayed.

Ink cartridges and similar printing consumables must be replaced regularly to ensure good print quality.

    1. Open the ink tank drawer by pulling it towards you.

       
      1.  
         
         

    2. Press the blue release lever to disengage the ink tank.

       
      1.  
         
         

    3. Pull out the old ink tank.

       
      1.  
         
         

    4. Insert the new ink tank, then push it until you hear the click.

       
      1.  
         
         

    5. Close the drawer.

       

      1. The print head alignment process starts automatically.

  1. The ink cartridge uses ink jet technology. It requires the print head nozzles to be cleaned regularly to provide a good printing quality. The system performs cleaning automatically or on your request. 

     
     

  2.  

    Print Heads should be cleaned if the indicia printing on envelopes or labels appear unclear or dirty.

    To perform this function, you need to be logged in as a supervisor.

     

  3.  
     
     

  4. Procedure

     
    1. Press [MENU].
       
    2. Select Supervisor.
       
    3. Enter PIN Code. 09430
      Press [OK].
       
    4. Select “Maintenance”.
       
    5. Select Ink Management.
       

    6. Select Print Quality Management.

       

    7. Select Print Head Cleaning.

      The cleaning process will begin.

       
    8. You have the Choice of:
      • Running Print Quality Test print,
      • Pressing OK to return to the ink management menu, or
      • Pressing the Sleep/Wake Button to exit supervisor mode.

A postal inspection (audit) connects the meter to the funds server and uploads the PSD (meter) register information. After a 90-day period of inactivity (no connection to Funds Server), the postage functions are automatically deactivated to protect your funds. To reactivate postage functions a postal inspection must be performed.

This “Timeout” feature is required by the USPS to protect and monitor funds on the mailing machine.

You can also use the postal inspection to set the mailing system time after Daylight Savings Time transitions, as the postal inspection connection to the Funds Server also sets the mailing system time and date.

 
 

  1. Procedure

    Before you begin: Either a LAN cable or modem and phone line must be plugged in to your mailing system for the lockout to be successfully cleared.

     
    1. Press the Funds button.
       
    2. Select Postal Inspection.
       

      1. If the system asks for a PIN code, enter the PIN code using the keypad and press OK.

    3. Press OK to confirm and begin the process.
       
    4. Press OK after the process is completed.
      • If the postal inspection (audit) is successful, the system displays a successful message.
      • If the postal inspection (audit) fails, the system displays a failure message explaining the cause of the error. Try to correct the cause and then retry the postal inspection.
The Online Services simplify the use and the update of your Mailing System. Online Services features and capabilities include:
• Online reporting: the usage of your machine is available from your personal, secure web account, simplifying tracking and reporting of your postage expenses.
• eConfirmation Services: save money with USPS discounts on Delivery and Signature Confirmation services, and simplify the process of sending Certified Mail. Monitor delivery of all of your tracked mail from your web account.
• Rate Updates: maintain current postal rates with automatic, electronic, convenient downloads into your Mailing System.
• Ink alerts: never run out of ink again! The online server monitors your mailing machine ink supply and e-mails an alert notification when it is time to re-order.
• Remote diagnostics and technical support: experienced technical professionals analyze your mailing machine’s error logs, diagnose your mailing machine before an on-site service visit and your system software can be updated remotely, reducing service delays.
• Ad-die download: order a new ad-die and get it downloaded via Online Services server directly to your Mailing System.
 
 

  1. • Your Mailing System connects to Online Services server via the same telephone or network connection you use to add postage to your meter.
    • All connections are secure, and data is maintained under strict privacy policies.

  2. Automatic Calls

     
    To fully benefit from the convenience and power of Online Services, your Mailing System should permanently be connected to a live analog telephone line or network connection so that it can link to the Online Server automatically whenever required.
    • For the usage of some services, some automatic calls are scheduled to upload corresponding data.
    • For the Reports service, the Mailing System automatically connects at the end of each month to upload accounting and postal category statistics.
    • For the eConfirmation service, your Mailing System automatically connects at night if you have processed transactions with an eConfirmation service that day.
    • For the Ink Management service, the Mailing System automatically connects when it’s time to re-order ink supplies.
     

  3. Manual Calls

     
    Manual calls allow you to connect to the Online Server in order to retrieve new information (update postal rates, ad-dies/slogan or messages) or to enable features and options (weigh platform capacity, number of accounts, differential weighing, etc.).

    You can trigger a call to the Online Services server from the user menu as well as from the supervisor menu.
     

  4. Procedure

     
    1. Press the “MENU” button.
       
    2. Select “Online Services”.
       
    3. Select “Generic Call”.
       
    4. When call is complete, press OK to exit the screen.
       
    5. Press the Home Button to exit to the homescreen.

Your Mailing System can handle envelope flap sizes as illustrated below (note: the illustration is not to scale).

 
  •  

    Envelope dimensions and weights

    • Max. length: 13″ (10” on system with dynamic scale)

    • Max. width: 15″ (13” on system with dynamic scale)

    • Min. length: 3.5”

    • Min. width: 5”

    • Flap max. height: 3″

      • Min. thickness: 0.008″ (with minimum thickness, grammage mini 200g/m²)

      • Max. thickness: < 0.79″

      • Min. weight (with Dynamic Weighing Module): 0.005 lbs

      • Max. weight (with Dynamic Weighing Module): 2.2 lbs

     
  • Stack of envelopes

    • Mixed size Feeder: max 7 3/4″ high

    • Min. weight: 0.1 oz

    • Max. weight: 2 lb.10.23 oz

Click below to download PDF. Use LEGACY machine information

a

Quadient IN-700

Designed for mid to high-volume mailers, the IN700 Series mailing system is built to perform in the most demanding mail centers.

The IN-700 postage machine features an easy-to-use color touchscreen, two processing speeds, and various weighing and stacking options. 

Process up to 140 letters per minute (IN-700) or 175 letters per minute (IN-750).

Click below to download PDF.

In order to print postage, funds need to be purchased and loaded onto the mailing machine using the funds server.
• Only the pre-paid amount can be loaded onto the mailing machine.
• If it is credit account, a bill for all funds loaded on the mailing machine will be sent.

 As supervisor, you can set the mailing system to ask for a PIN code for adding funds. 

 

  1. Prerequisites

     

    • The mailing machine has to be plugged into the modem/phone to perform this process
    • The loaded funds are added to the Funds Available (Descending Register).
    • The mailing machine may prompt for a PIN code depending on user settings. Enter the PIN code using the numeric keypad and press “OK”.
    • Funds must be available in your Customer Account on the server for download.

     

  2. Buttons Used

     
    C Button
    Funds Button
    Home Button
    OK Button
     
  3.  

    1. Press the “Funds” button.

       

    2. Select the option “Add Funds”.

       

    3. Press the “C” button to clear any zeroes.

       

    4. Enter postage amount using numeric keypad.

       

    5. Press the “OK” button.

      The screen will display the various steps of the PSD Resetting process.
      – Do Not Interrupt The Process
      – When process is complete “Transaction Successful” will be displayed.

       

    6. Press the “OK” button.

       

    7. Press the “Home” button.

      When process is complete the new account balance will be displayed

If after cleaning, you still observe poor print quality (streaked, too light, blurred, etc.) or the system indicates the ink cartridge is out of ink … it is time to replace the ink cartridge.

 
 

    1. Open the cover: the ink cartridge moves to the replacement position.

       
      1.  
        Keep fingers away from the ink cartridge while it is moving to the replacement position.
         

    2. Press down on the back of the ink cartridge to disengage it.

       
      1.  
         
         

    3. Lift out the old ink cartridge.

       

    4. Remove the two plastic caps on the new ink cartridge.

       
      1.  
         
         

      2. The caps are removed.

         
         

    5. Remove the protective strips from the new ink cartridge.

       
      1.  
         
         

    6. Insert the new ink cartridge, and then push it forward until you hear the click.

       
      1.  
         
         

    7. Close the cover.

       

      1. The alignment process of the printing heads starts automatically.

The ink cartridge uses ink jet technology. It requires the print head nozzles to be cleaned regularly to provide a good printing quality. The system performs cleaning automatically or on your request. You can also clean the heads manually if the automatic cleaning is not sufficient.

 
 

  1. Sample Images

     
     
     

  2. Print Heads should be cleaned if the indicia printing on envelopes or labels appear unclear or dirty.

  3. Buttons Used

     

    The following buttons pictured are the IS-280. Although the machine panel may be different in appearance the button operation is identical.

     Menu Button 
    OK Button
     Sleep / Wake Button 
     

  4. Procedure

     
     
     

  5. Procedure

     
    1. Press [MENU].
       
    2. Select Supervisor.
       
    3. Enter PIN Code. 09430
      Press [OK].
       
    4. Select “Maintenance”.
       
    5. Select Ink Cartridge.
       

    6. Select Cleaning Process.

      The ink cartridge print head cleaning starts automatically.

       
    7. Press the Sleep/Wake button twice to exit.
       
      1.  

If automatic cleaning is not sufficient, you can clean the printing heads manually.

 

  1. To clean the print heads manually:

     

    1. Open the cover: the ink cartridge moves to the replacement position.

       
      1.  
         
         

      2. Keep fingers away from the ink cartridge while it is moving to the replacement position.

         

    2. Press down on the back of the ink cartridge to disengage it.

       
       

    3. Remove the ink cartridge (see Changing Ink Cartridge Above)

       

    4. Clean the heads with a soft damp cloth.

       
      1.  
         
         

    5. Put the cartridge back in place.

       

      1. Close the base cover.

A postal inspection (audit) connects the meter to the funds server and uploads the PSD (meter) register information. After a 90-day period of inactivity (no connection to Funds Server), the postage functions are automatically deactivated to protect your funds. To reactivate postage functions a postal inspection must be performed.

This “Timeout” feature is required by the USPS to protect and monitor funds on the mailing machine.

You can also use the postal inspection to set the mailing system time after Daylight Savings Time transitions, as the postal inspection connection to the Funds Server also sets the mailing system time and date.

 
 

  1. Procedure

    Before you begin: Either a LAN cable or modem and phone line must be plugged in to your mailing system for the lockout to be successfully cleared.

     
    1. Press the Funds button.
       
    2. Select Postal Inspection.
       

      1. If the system asks for a PIN code, enter the PIN code using the keypad and press OK.

    3. Press OK to confirm and begin the process.
       
    4. Press OK after the process is completed.
      • If the postal inspection (audit) is successful, the system displays a successful message.
      • If the postal inspection (audit) fails, the system displays a failure message explaining the cause of the error. Try to correct the cause and then retry the postal inspection.
The Online Services simplify the use and the update of your Mailing System. Online Services features and capabilities include:
• Online reporting: the usage of your machine is available from your personal, secure web account, simplifying tracking and reporting of your postage expenses.
• eConfirmation Services: save money with USPS discounts on Delivery and Signature Confirmation services, and simplify the process of sending Certified Mail. Monitor delivery of all of your tracked mail from your web account.
• Rate Updates: maintain current postal rates with automatic, electronic, convenient downloads into your Mailing System.
• Ink alerts: never run out of ink again! The online server monitors your mailing machine ink supply and e-mails an alert notification when it is time to re-order.
• Remote diagnostics and technical support: experienced technical professionals analyze your mailing machine’s error logs, diagnose your mailing machine before an on-site service visit and your system software can be updated remotely, reducing service delays.
• Ad-die download: order a new ad-die and get it downloaded via Online Services server directly to your Mailing System.
 
 

  1. • Your Mailing System connects to Online Services server via the same telephone or network connection you use to add postage to your meter.
    • All connections are secure, and data is maintained under strict privacy policies.

  2. Automatic Calls

     
    To fully benefit from the convenience and power of Online Services, your Mailing System should permanently be connected to a live analog telephone line or network connection so that it can link to the Online Server automatically whenever required.
    • For the usage of some services, some automatic calls are scheduled to upload corresponding data.
    • For the Reports service, the Mailing System automatically connects at the end of each month to upload accounting and postal category statistics.
    • For the eConfirmation service, your Mailing System automatically connects at night if you have processed transactions with an eConfirmation service that day.
    • For the Ink Management service, the Mailing System automatically connects when it’s time to re-order ink supplies.
     

  3. Manual Calls

     
    Manual calls allow you to connect to the Online Server in order to retrieve new information (update postal rates, ad-dies/slogan or messages) or to enable features and options (weigh platform capacity, number of accounts, differential weighing, etc.).

    You can trigger a call to the Online Services server from the user menu as well as from the supervisor menu.
     

  4. Procedure

     
    1. Press the “MENU” button.
       
    2. Select “Online Services”.
       
    3. Select “Generic Call”.
       
    4. When call is complete, press OK to exit the screen.
       
    5. Press the Home Button to exit to the homescreen.

Your Mailing System can handle the envelope & flap sizes as illustrated below (note: the illustration is not to scale). 

 
 
  •  

    Envelopes: 

    • Minimum Weight: 0.1 oz.
    • Maximum Weight: 1 lb. 10.4 oz.
    • Minimum Envelope Thickness: 0.008 inches.
    • Maximum Envelope Thickness: 0.63 inches (1 envelope at a time, no sealing).

Click below to download PDF. Use LEGACY machine information

Quadient IN-600

Ideal for mid-level mail volume Quadient’s IN-600 mailing system is  flexible, efficient, and easy to use. This postage powerhouse machine features a color screen and intuitive control panel.

Available in two models: a power-assisted hand feed (IN-600 HF) or auto-feed technology (IN-600 AF). 

Click below to download PDF.

In order to print postage, funds need to be purchased and loaded onto the mailing machine using the funds server.
• Only the pre-paid amount can be loaded onto the mailing machine.
• If it is credit account, a bill for all funds loaded on the mailing machine will be sent.

 As supervisor, you can set the mailing system to ask for a PIN code for adding funds. 

 
 

  1. Prerequisites

     

    • The mailing machine has to be plugged into the modem/phone to perform this process
    • The loaded funds are added to the Funds Available (Descending Register).
    • The mailing machine may prompt for a PIN code depending on user settings. Enter the PIN code using the numeric keypad and press “OK”.
    • Funds must be available in your Customer Account on the server for download.

     

  2. Buttons Used

     
    C Button
    Funds Button
    Home Button
    OK Button
     

  3. Procedure

     
     
     

  4.  

     

     

     

     

    1. Press the “Funds” button.

       

    2. Select the option “Add Funds”.

       

    3. Press the “C” button to clear any zeroes.

       

    4. Enter postage amount using numeric keypad.

       

    5. Press the “OK” button.

      The screen will display the various steps of the PSD Resetting process.
      – Do Not Interrupt The Process
      – When process is complete “Transaction Successful” will be displayed.

       

    6. Press the “OK” button.

       

    7. Press the “Home” button.

      When process is complete the new account balance will be displayed.

If after cleaning, you still observe poor print quality (streaked, too light, blurred, etc.) or the system indicates the ink cartridge is out of ink … it is time to replace the ink cartridge.

 
 

    1. Open the cover: the ink cartridge moves to the replacement position.

       
      1.  
        Keep fingers away from the ink cartridge while it is moving to the replacement position.
         

    2. Press down on the back of the ink cartridge to disengage it.

       
       

    3. Lift out the old ink cartridge.

       

    4. Remove the two plastic caps on the new ink cartridge.

       
      1.  
         
         

      2. The caps are removed.

         
         

    5. Remove the protective strips from the new ink cartridge.

       
       

    6. Insert the new ink cartridge, and then push it forward until you hear the click.

       
       

    7. Close the cover.

       

      1. The alignment process of the cartridge starts automatically.

Clean the print head if the printing on envelopes or labels looks unclear or dirty.
 

  1. If automatic cleaning is not sufficient, you can clean the printing head manually.

  2. Buttons Used

     

    The following buttons pictured are the IS-280. Although the machine panel may be different in appearance for the IS/IM 330, 350 and IN-360, the button operation is identical.

    Menu Button
    Home Button
    OK Button
     

  3. Procedure

     
    1. Press [MENU].
       
    2. Select Ink Cartridge.
      Press [OK].
       
      1.  
         
         
    3. Select Cleaning Process.
      Press [OK].
       
      1.  
         
         
    4. The screen displays “Cartridge cleaning process in progress”.
      The screen displays “Cartridge cleaning process complete”.
      Press [OK].
       
      1.  
         
         
      2.  
         
         
    5. Press the Home Button.

To clean the print heads manually:

    1. Open the base cover.

       

    2. Remove the ink cartridge (see How to Change the Ink Cartridge above).

       

    3. Clean the heads with a soft damp cloth.

       
      1.  

         

    4. Put the cartridge back in place.

       

      1. Close the base cover.

A postal inspection (audit) connects the meter to the funds server and uploads the PSD (meter) register information. After a 90-day period of inactivity (no connection to Funds Server), the postage functions are automatically deactivated to protect your funds. To reactivate postage functions a postal inspection must be performed.

This “Timeout” feature is required by the USPS to protect and monitor funds on the mailing machine.

You can also use the postal inspection to set the mailing system time after Daylight Savings Time transitions, as the postal inspection connection to the Funds Server also sets the mailing system time and date.

  1. Before you begin: Either a LAN cable or modem and phone line must be plugged in to your mailing system for the lockout to be successfully cleared.

    To unlock the PSD and manually connect to the Postal Server:

     

    1. Either:

       
      1.  

        Press  or

        Press  and select the path: My Funds

         

    2. Select POSTAL INSPECTION.

       

      1. The system asks for confirmation.

         

    3. Press [OK] to connect to the Postal Server.

       

      1. If the audit is successful, the system displays a successful message.

        If the audit fails, the system displays a failure message explaining the cause of the error. Try to correct the cause and retry.

Manual calls allow you to connect to the Online Server in order to retrieve new information (update postal rates, slogan or messages) or to enable features and options (weigh platform capacity, number of accounts, differential weighing, etc.).

You will be instructed to use this function when rates change if you do not have a rate protection agreement.

You can trigger a call to the Online Services server from the user menu as well as from the supervisor menu.

To trigger a generic call

 

  1. As a user:

     

    1. Press  and select the path: ONLINE SERVICES GENERIC CALL

       
       

    2. The Mailing System connects to the server and downloads the available elements (rates, ad dies, etc.).

 

Your Mailing System can handle the envelope & flap sizes as illustrated below (note: the illustration is not on scale).

 
 

  • 5” is also the minimum width for portrait mode. This figure rises up to 6.38” for envelopes that have the maximum height (9”).

     

  • Envelopes:

    • Minimum envelope thickness: 0.008″.

    Label dimensions (pre-cut and self-adhesive):

    • Max. width: 1.57″.
    • Min. length: 5.9″ (no slogan), 6.5” with slogan.
    • Max. length: 8.4″.

Click below to download PDF. Use LEGACY machine information

Quadient IN-360

The IN-360 Series is the best mailing machine choice for effortless mailing and shipping operations. 

Couple the IN-360 with Quadient’s shipping software, Neoship ADVANCED, for one-stop rate shopping. Add Neostats to track, report, and reconcile postage costs for mail and parcels.

Click below to download PDF.

In order to print postage, funds need to be purchased and loaded onto the mailing machine using the funds server.
• Only the pre-paid amount can be loaded onto the mailing machine.
• If it is credit account, a bill for all funds loaded on the mailing machine will be sent.

 As supervisor, you can set the mailing system to ask for a PIN code for adding funds. 

  1. Prerequisites

     

    • The mailing machine has to be plugged into the modem/phone to perform this process
    • The loaded funds are added to the Funds Available (Descending Register).
    • The mailing machine may prompt for a PIN code depending on user settings. Enter the PIN code using the numeric keypad and press “OK”.
    • Funds must be available in your Customer Account on the server for download.

  2. Buttons Used

     

    Although your buttons may look different in appearance, the button operation is identical.

    Img_IM280-IS280_clearBtnC Button
    Funds Button
    Home Button
    OK Button
     

  3. Procedure

     

    1. Press the “Funds” button.

       

    2. Select the option “Add Funds”.

       

    3. Press the “C” button to clear any zeroes.

       

    4. Enter postage amount using numeric keypad.

       
      1.  
         
         

    5. Press the “OK” button.

       

      1. The screen will display the various steps of the PSD Resetting process.
        – Do Not Interrupt The Process
        – When process is complete “Transaction Successful” will be displayed.

      2. In the case of a communication error, the amount previously entered cannot be changed. Check connection settings (see LAN Settings).

    6. Press the “OK” button.

       

    7. Press the “Home” button.

      When process is complete the new account balance will be displayed.

If after cleaning, you still observe poor print quality (streaked, too light, blurred, etc.) or the system indicates the ink cartridge is out of ink … it is time to replace the ink cartridge. Click the link below for an instructional video.

Changing the Ink Cartridge on your iX-3 Mailing System

 
 

    1. Open the cover: the ink cartridge moves to the replacement position.

       
      1.  
        Keep fingers away from the ink cartridge while it is moving to the replacement position.
         

    2. Press down on the back of the ink cartridge to disengage it.

       
      1.  
         
         

    3. Lift out the old ink cartridge.

       

    4. Remove the two plastic caps on the new ink cartridge.

       
      1.  
         
         

      2. The caps are removed. 

         
         

    5. Remove the protective strips from the new ink cartridge.

       
      1.  
         
         

    6. Insert the new ink cartridge, and then push it forward until you hear the click.

       
      1.  
         
         

    7. Close the cover.

       
      1.  

        The alignment process of the printing heads starts automatically.

Clean the print head if the printing on envelopes or labels looks unclear or dirty.
 

  1. If automatic cleaning is not sufficient, you can clean the printing head manually.

  2. Buttons Used

     

    The following buttons pictured are the IS-280. Although the machine panel may be different in appearance for the IS/IM 330, 350 and IN-360, the button operation is identical.

    Menu Button
    Home Button
    OK Button
     

  3. Procedure

     
    1. Press [MENU].
       
    2. Select Ink Cartridge.
      Press [OK].
       
      1.  
         
         
    3. Select Cleaning Process.
      Press [OK].
       
      1.  
         
         
    4. The screen displays “Cartridge cleaning process in progress”.
      The screen displays “Cartridge cleaning process complete”.
      Press [OK].
       
      1.  
         
         
      2.  
         
         
    5. Press the Home Button.

To clean the print heads manually:

    1. Open the base cover.

       

    2. Remove the ink cartridge (see How to Change the Ink Cartridge above).

       

    3. Clean the heads with a soft damp cloth.

       
      1.  

         

    4. Put the cartridge back in place.

       

      1. Close the base cover.

A postal inspection (audit) connects the meter to the funds server and uploads the PSD (meter) register information. After a 90-day period of inactivity (no connection to Funds Server), the postage functions are automatically deactivated to protect your funds. To reactivate postage functions a postal inspection must be performed.

This “Timeout” feature is required by the USPS to protect and monitor funds on the mailing machine.

You can also use the postal inspection to set the mailing system time after Daylight Savings Time transitions, as the postal inspection connection to the Funds Server also sets the mailing system time and date.

  1. Before you begin: Either a LAN cable or modem and phone line must be plugged in to your mailing system for the lockout to be successfully cleared.

    To unlock the PSD and manually connect to the Postal Server:

     

    1. Either:

       
      1.  

        Press  or

        Press  and select the path: My Funds

         

    2. Select POSTAL INSPECTION.

       

      1. The system asks for confirmation.

         

    3. Press [OK] to connect to the Postal Server.

       

      1. If the audit is successful, the system displays a successful message.

        If the audit fails, the system displays a failure message explaining the cause of the error. Try to correct the cause and retry.

Manual calls allow you to connect to the Online Server in order to retrieve new information (update postal rates, slogan or messages) or to enable features and options (weigh platform capacity, number of accounts, differential weighing, etc.).

You will be instructed to use this function when rates change if you do not have a rate protection agreement.

You can trigger a call to the Online Services server from the user menu as well as from the supervisor menu.

To trigger a generic call

 

  1. As a user:

     

    1. Press  and select the path: ONLINE SERVICES GENERIC CALL

       
       

    2. The Mailing System connects to the server and downloads the available elements (rates, ad dies, etc.).

 

Your Mailing System can handle the envelope & flap sizes as illustrated below (note: the illustration is not to scale). 

 
 
  •  

    Envelopes: 

    • Minimum Weight: 0.1 oz.
    • Maximum Weight: 1 lb. 10.4 oz.
    • Minimum Envelope Thickness: 0.008 inches.
    • Maximum Envelope Thickness: 0.63 inches (1 envelope at a time, no sealing).

Click below to download PDF. Use LEGACY machine information

Quadient IS-280

Combine mail and parcel processing into one simple solution with Quadient’s IS-280 postage meter. No more waiting in line for stamps at the post office. Access over 50 USPS® postage rates and services, including First-Class Mail®, Priority Mail®, and Certified Mail™ from the convenience of your home or small office . The IS-280 offers a wide range of standard features, innovative apps, and a detachable 10 lb. scale. 

Click below to download installation guide.

Click below to download PDF.

In order to print postage, funds need to be purchased and loaded onto the mailing machine using the funds server.
• Only the pre-paid amount can be loaded onto the mailing machine.
• If it is credit account, a bill for all funds loaded on the mailing machine will be sent.

 As supervisor, you can set the mailing system to ask for a PIN code for adding funds. 

  1. Prerequisites

     

    • The mailing machine has to be plugged into the modem/phone to perform this process
    • The loaded funds are added to the Funds Available (Descending Register).
    • The mailing machine may prompt for a PIN code depending on user settings. Enter the PIN code using the numeric keypad and press “OK”.
    • Funds must be available in your Customer Account on the server for download.

     

     

  2. Buttons Used

     

    Although your buttons may look different in appearance, the button operation is identical.

    Img_IM280-IS280_clearBtnC Button
    Funds Button
    Home Button
    OK Button
     

  3. Procedure

     
     
     

    1. Press the “Funds” button.

       

    2. Select the option “Add Funds”.

       

    3. Press the “C” button to clear any zeroes.

       

    4. Enter postage amount using numeric keypad.

       
      1.  

         

         
         

    5. Press the “OK” button.

       

      1. The screen will display the various steps of the PSD Resetting process.
        – Do Not Interrupt The Process
        – When process is complete “Transaction Successful” will be displayed.

      2. In the case of a communication error, the amount previously entered cannot be changed. Check connection settings (see LAN Settings).

    6. Press the “OK” button.

       

    7. Press the “Home” button.

      When process is complete the new account balance will be displayed.

Buttons Used

The following buttons pictured are the IS-280. Although the machine panel may be different in appearance for the IS/IM 330 and 350, the button operation is identical.

Menu Button
Home Button
OK Button
 

  1. Procedure

     
    1. Press [MENU].
       
    2. Select Ink Cartridge.
      Press [OK].
       
      1.  
         
         
    3. Select Cartridge Replacement.
      Press [OK].
       
      1.  
         
         
    4. The ink cartridge moves to the “replacement position”.
      The screen displays “First remove cartridge. Press “OK” when new cartridge is installed”.
       
      1.  
         
         
    5. Open the cover.
       
      1.  
         
         
    6. Pull on the left side of the blue lever to unlock the ink cartridge.
       
      1.  
         
         
    7. Pull “old” ink cartridge out.
       
      1.  
         
         
    8. Remove the protective strips from the new ink cartridge.
       
      1.  
         
         
    9. Insert the new ink cartridge,and then slide it forward.
       
      1.  
         
         
    10. Put the blue lever back to lock position.
       
      1.  
         
         
    11. Close the cover.
       
    12. Press [OK] to validate.
       
      1.  
         
         
    13. Press the Home Button.

Before you begin: Either a LAN cable or modem and phone line must be plugged in to your mailing system for the lockout to be successfully cleared.

To unlock the PSD and manually connect to the Postal Services:

 

    1. Either:

       
      1.  

        Press  or

        Press  and select the path: MY FUNDS

         

    2. Select POSTAL INSPECTION.

       
      1.  

        The system asks for confirmation.

         

    3. Press [OK] to connect to the Postal Services.

       
      1.  

        If the audit is successful, the system displays a successful message.

        If the audit fails, the system displays a failure message explaining the cause of the error. Try to correct the cause and retry.

Manual (Generic) calls allow you to connect to the Online Server in order to retrieve new information (update postal rates, ad slogan or messages) or to enable features and options (Scale capacity, number of accounts…).
 

  1. • You will be instructed to use this function when rates change if you do not have a rate protection agreement.
     
    • When the connection type is set to PC KIT , manual calls are no longer available in My Funds menu and Online Services menu of your Mailing System screen.
     
    • You can trigger a call to the Online Services server from the user menu as well as from the supervisor menu.

  2. Buttons Used

     

    The following buttons pictured are the IS-280. Although the machine panel may be different in appearance for the IS/IM 330, 350 and IN-360, the button operation is identical.

    Menu Button
    OK Button
    Home Button
     

  3. Procedure

     
    1. Press [MENU].
       
    2. Select Online Services.
      Press [OK].
       
      1.  
         
         
    3. Select Generic Call.
      Press [OK].
       
      1.  
         
         

    4. The mailing system connects to the server and downloads any available rates, slogans, etc.

       
      1.  
         
         
    5. Press the [Home] button.

Your Mailing System can handle the envelope & flap sizes as illustrated below (note: the illustration is not to scale). 

 
 

  • Envelopes: 

    • Minimum Weight: 0.1 oz.
    • Maximum Weight: 1 lb. 10.4 oz.
    • Minimum Envelope Thickness: 0.008 inches.
    • Maximum Envelope Thickness: 0.63 inches (1 envelope at a time, no sealing).

Click below to download PDF. Use LEGACY machine information